People Time Is Not Internet Time

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We need to take the time to connect to those folk with whom we are representing. 

Via Gary Woltal – Assoc. Broker REALTORĀ® SFR Dallas Ft. Worth (Keller Williams Realty):

Fast NetworkWith all the super fast gee whiz toys around us today able to zip text, email, YouTubes, PDF contract files, and all sorts of images around the world at the push of a SEND key on a Smartphone we often forget that

      People Time Is Not Internet Time.

People in our business lives, and in our personal lives often have questions, emotions get involved, they get distracted by other things, they are out of town, have sick grandmothers, dogs at the vet, arguments with the next door neighbor over who needs to replace the picket in the fence, need to watch their favorite TV show or play with their kids, etc. People believe it or not have OTHER things in life than just responding to technology.

This is REAL OBVIOUS in a real estate profession, one of the most people intensive businesses that require lots of caring, seeing problems in the eyes of the people with the problem and keeping a level head when things are off in the ditch or in what looks at first like a huge quagmire. You can be driving cross town to get that last signature for approval on something and a party can be called away on a family emergency or something much more routine like the children got sick or they maybe even just got notice of a layoff at their job. Life changes on a dime and people have to adjust. Often it is NOT AS FAST as Intenet time.

Be patient with people, and understanding, best you can, that you are NOT always dealing with someone on the end of a communication that has their Smartphone grafted into their skin with Facebook set as their Home Page like you do. The elderly person down the street may be more concerned about getting their Meals on Wheels meal at lunch today and when you talk to them on the phone, maybe rather than seeing if they got all eight pages of an offer to purchase their house with attached amendments maybe you should first ask them how they are doing?

NO ONE cares how much you know, till they know how much you care.

About susanmorrison

After living in Walpole, MA for many years, our family was transferred to the west coast when I was a senior in high school. In 1983, I graduated from Mission San Jose High School in Fremont, California. I am also a 1987 graduate of Providence College with a major in liberal arts and a minor in business administration. I bring to the table many years of sales experience beginning with thirteen years in Corporate Sales at Delta Air Lines. I'm the mother of three children and I'm very active within the Franklin, MA community. I am also a cancer survivor and support the American Cancer Society Charities.

My husband and I have built five homes and I've lived in a variety of other locations including Toronto Canada, Irving Texas and my current home in Franklin, MA. As a result of all my moving around, I came to the conclusion that I was an expert at moving...why not become an expert on the other side of the table? I earned my real estate license in 2004 and believe that I have found my true niche'. I can empathize with my clients on a variety of levels; whether they are buying or selling. And, like so many other good realtors out there, I believe that possessing good communication skills is one of the many keys to success.

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