A Story of Buyer Agency…


This is an example of what a good buyer agent does for her client and for herself!!!  Protect your client and, in turn, you are protecting yourself.


What I love about the real estate business…no 2 days are ever alike!  This blog is about the difficulties my buyer-client encountered and how I helped solve them.

The buyer chose to purchase an investor-owned condominium.  The investor bought the property out of foreclosure, did a carpet change and repaint, and quickly put it back on the market.  It was a good fit for my people, and a contract was executed. 

The unit had radiant electric heaters in 5 rooms.  A condition of the offer was that these be re-painted since they had turned brown.  I cautioned the buyer that if the owner repainted with latex wall paint, it was likely the units would burn again.

After being assured by the owner that the heaters were repainted with hi-temp paint, we did our final walk through.  Although the heaters looked fine, I was skeptical about the re-paint.  I climbed up on the bathroom counter in order to get up high enough to reach one of the heaters.  I took it off the wall for closer examination.  I could see the layers of paint from previous attempts.  I advised my buyers an experiment would test the owner’s representation.

I turned the heat up to 75 degrees and left the property.  The following morning I returned and… you guessed it… the units had all turned brown

The owner had previously offered $300 to the buyer for replacement of the heater covers.  After our experiment the owner escrowed $1,800 at closing – more than enough to cover the cost of replacing the units.  The new covers are on order and my buyer was very satisfied that his buyer-agent had protected his interests.

About susanmorrison

After living in Walpole, MA for many years, our family was transferred to the west coast when I was a senior in high school. In 1983, I graduated from Mission San Jose High School in Fremont, California. I am also a 1987 graduate of Providence College with a major in liberal arts and a minor in business administration. I bring to the table many years of sales experience beginning with thirteen years in Corporate Sales at Delta Air Lines. I'm the mother of three children and I'm very active within the Franklin, MA community. I am also a cancer survivor and support the American Cancer Society Charities.

My husband and I have built five homes and I've lived in a variety of other locations including Toronto Canada, Irving Texas and my current home in Franklin, MA. As a result of all my moving around, I came to the conclusion that I was an expert at moving...why not become an expert on the other side of the table? I earned my real estate license in 2004 and believe that I have found my true niche'. I can empathize with my clients on a variety of levels; whether they are buying or selling. And, like so many other good realtors out there, I believe that possessing good communication skills is one of the many keys to success.

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